Learns to be a Griffin database 'power user' and in-house expert with a special emphasis on extracting and analyzing data as well as maintaining constituent records. Updates constituent records on an ongoing basis and as necessary to ensure accurate information. Learns best practices for using the system and teach team members how to accomplish tasks in Griffin. Actively supports creating and managing URM and prospect data.
Coordinates email communications, including the design, drafting and deployment of event invitations, newsletters, stewardship materials, and/or email solicitations. Serves as a â˜power userâ™ and in-house expert for email deployment platform.
Maintains and develops content for the alumni relations and development pages on the web site.
Collaborates with colleagues to execute volunteer and annual giving programs with a focus on increasing participation, revenue and engagement from alumni.Â
Provides excellent customer service and problem-solving for alumni and donors including: answering phone lines, responding to email, and handling gift and registration inquiries. Initiates, composes, and edits correspondence while using discretion and judgment with confidential information. Responds to inquiries from within the department, campus community, and external constituency, always protecting the confidentiality of alumni/donor information.
Supports teams on event execution and staff events. Prepares, proofs, and coordinates various communications (print, online, email) to promote events. Administers post-event surveys, collects responses and analyzes results, and performs administrative tasks including preparing event materials (name badges, etc.).
Maintains thorough knowledge of University priorities and programs, and builds a professional network of University colleagues and peers.
Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Supports business activities during staff vacancies and ad hoc projects.
Performs professional support activities related to assigned development projects with instruction from others. Executes fundraising projects, cultivation programs for prospective donors and for advisory councils.
Plans, organizes and coordinates assigned fundraising programs and projects. Identifies budget requirements and staffing needs on a project or event basis.
Drafts informational and marketing materials for review for assigned programs. Assists in developing support materials for specific fundraising activities.
Plans and coordinates activities of volunteer and support groups. Recruits members and provides guidance and support to leadership activities.
Cultivates and maintains relationships with donors and volunteers. Establishes and maintains donor records and accounts.
Performs other related work as needed.
Employment history with fundraising, database management, or contact management.
Background working with volunteers.
Skilled in event logistics management.
Work experience in a related job discipline such as nonprofit management, development, alumni relations, marketing, or similar work.
Technical Skills or Knowledge:
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint, Access, and HTML and/or design software.
Strong verbal and writing skills with high attention to detail.
Flexibility and adaptability to new programs in a quickly changing environment.
Emotional intelligence and the ability to work collaboratively in a team setting.
Willing to serve as a brand ambassador for the Harris School of Public Policy and University of Chicago.
Foster partnerships across teams.
Demonstrated track record of personal initiative and excellent organizational skills.
Self-motivated and take initiative.
Prioritize multiple projects and independently follow through with detail.
Standard office environment.
Travel to campus and/or non-campus locations for University business.
Work evenings and weekends as needed.
Cover Letter, addressed to Maggie Elmarakby (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR11480
About University of Chicago (UC)
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.